Frequently asked questions.

1. What types of glazes and firings do you have?

We fire cone 6 oxidation and offer a rotating selection of cone 6 glazes formulated and mixed in house. We also have colored slips and stains to use. Students looking for particular effects are welcome to purchase their own glazes as long as they properly tested with test tiles and the tiles are approved by an instructor.

2. What is your policy for missed classes?

Any missed classes must be made up during your enrolled session. You can utilize our open studio times and ask about available wheels during classes.

Please coordinate makeup time with your instructor.

3. Will I receive an email when my pieces are ready to pickup?

We are unable to send emails out to individuals about the status of their work. We do our best to send out mass emails to everyone in a session or workshop to let them know timeline of when work will be ready. It is your responsibility to come back and pick up or glaze your work. Our kiln cycles take two weeks, so you can bet that two weeks after you’ve put your piece up to be fired, it will be lovingly waiting for you to pick it up and take it home.

4. How long will you hang onto my pottery?

Due to limited shelf space, we unfortunately have to throw out all work - no matter how awesome - after two months time. If you cannot make it back to the studio within that time, you are welcome to send someone to pick up your pieces for you.

Refund Policy

All students are required to accept the following studio policies when registering for a class or workshop:

  • Cancellation Policy: In-studio classes are non-refundable 3 days before the first class starts. Any refund requested before the 3 day cut off is subject to a $10 processing fee which will be deducted from your refund total. Purchased spots can be transferred to friends and family. Any missed classes must be made up during your 4 week session, no class transfers or credits beyond your enrolled session.

  • Attendance Policy: I understand it is my responsibility to show up to class. I will not be refunded or credited for missed classes.

  • Safety Agreement: Failure to follow any of the safety protocols or guidelines at the studio will result in forfeiture of your registration fee and removal from your class.